Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access or use the Platform. It applies to all users, including Growers and visitors.

1. Information We Collect

Account Information

When you create an account, we collect information such as your name, email address, contact details, and account credentials.

Listings & Content

We collect information you choose to submit, including listings, event details, descriptions, images, and other user‑generated content.

Messages & Communications

We may process messages and communications exchanged on the Platform to operate the service, ensure safety, and enforce our policies.

Device & Usage Data

We automatically collect technical information such as IP address, device type, browser, logs, timestamps, and usage patterns for security, analytics, and platform improvement.

2. Automated & AI Processing

We may process user content and activity using automated systems, including artificial intelligence and machine‑learning tools, to:

  • Detect potential policy or legal violations
  • Support content moderation and fraud prevention
  • Improve platform safety and performance

These systems may generate audit logs and moderation signals. Automated processing does not replace human review in all cases and may not be fully accurate.

3. Legal Basis for Processing (GDPR)

Where GDPR applies, we process personal data under the following legal bases:

  • Contractual Necessity – to provide and operate the Platform
  • Legitimate Interests – including fraud prevention, safety, moderation, and service improvement
  • Legal Obligations – to comply with applicable laws and regulatory requirements

4. How We Use Information

We use personal information to operate the Platform, maintain security, enforce policies, comply with legal obligations, and improve user experience.

5. Data Disclosure

We do not sell personal information. We may share data only:

  • With service providers assisting platform operations
  • When required by law or lawful government requests
  • To protect users, the public, or Platform integrity

6. Your Rights

Subject to applicable law, users may:

  • Request access to their personal data
  • Request correction of inaccurate information
  • Request deletion of their account and data

Requests can be made through the Platform or by contacting us. We may retain certain data where required for legal, security, or compliance purposes.

7. Data Retention

Personal information is retained only as long as necessary to fulfill platform operations, legal obligations, dispute resolution, and enforcement of agreements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after changes constitutes acceptance of the revised policy.